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AswaqiShop. Prepare. Deliver.

LOCAL COMMERCE, CONNECTED

Your neighbourhood store.
Closer to every customer.

From the customer browsing your shelves to the team preparing and delivering the order. Aswaqi connects the journey and gives your store a clearer way to work.

Bring your store closerSee the experience
Customer appMerchant workspaceCourier journey
Merchant workspaceCatalog · Orders · Preparation
New orderPreparingReady for pickup
Aswaqi logo
Aswaqi
Your shop, within reach
Apples
Milk
Bread
Tomatoes
Browse · Choose · Order
Customer choosesYour local store. Your everyday favourites.

An illustrated order journey

FROM STORE SHELF TO FRONT DOOR.Every step, in its place.
01

Get discovered

Stores and products serving their area

02

Keep orders moving

A clear path from basket to handoff

03

Stay in control

Orders, catalog, offers and settlements

FOR CUSTOMERS. IT STARTS CLOSE TO HOME.

Everyday essentials.
A familiar way to shop.

Customers start with their address, explore available stores and choose their products and substitution preferences. Then they follow the order, step by step.

A SPACE FOR EVERY STEP

A nearby shop. Your choice.

Explore the store’s categories and available products before adding them to your basket.

Design previews from the project, using illustrative data.

View full screenshot
Aswaqi design preview: Store browsing
Store browsing

FOR MERCHANTS. FOCUS ON THE NEXT STEP.

A place for every order.
A clearer next move.

A dedicated workspace for orders, catalog, offers and store settings. See what has arrived, what is being prepared and what is ready for pickup.

  • Follow acceptance, preparation and handoff
  • Manage catalog, offers and store settings
  • Keep settlements and store status in view
Plan your store workflow

THE JOURNEY GOES BEYOND PREPARATION

A connected team.
Through the final step.

For couriers, a clear way forward.

Delivery offers, pickup details, route guidance and confirmation with the customer’s delivery code. Plus a wallet and earnings history.

For operations, the bigger picture.

Visibility across stores, orders, couriers, payments and support, with role-based access and an action history.

SmartProAswaqi

CONNECTED TO SMARTPRO

Your catalog, connected to your store.

Connect catalog, prices, stock and invoice processing with SmartPro. Our team defines each store’s integration and branch scope during setup.

Fresh products on grocery store shelves
Aswaqi logo
Aswaqi
Rooted in the neighbourhood.

LET’S START WITH YOUR STORE

One step closer.
Starting with a conversation.

We review your business, store location and delivery area, then walk through the interfaces and integrations that fit your operation.

  1. 01Understand your store and needs
  2. 02Define delivery coverage and integration
  3. 03Walk your team through the order journey
Talk to us about your store

Your enquiry opens with Aswaqi already selected.

BEFORE YOUR FIRST STEP

Clear from the start.

Is Aswaqi the desktop ERP?

Aswaqi is a separate shopping and delivery platform with customer and courier apps plus merchant and operations workspaces. Smart Lite is the desktop product for sales, inventory, purchases and reports.

How is a store set up?

We define the store details, location and delivery area, then prepare its catalog, integrations and access before activation.

Can we explore the order journey first?

Yes. Book a walkthrough to review the customer, merchant, courier and operations journey and discuss access and setup options.